PDI means checking the product before sending it to customer.
It is the last step before dispatch.
This step is very important because this is your final chance to find defects.
Think Like Customer
Check the product like a customer will see.
Ask yourself:
Will I accept this product?
Is there any defect?
👉 If you are not happy, customer will also not be happy.
Simple Rule
Defective product = Not acceptable
OK product = Accepted
What to Check in PDI
Product quality – No defect
Quantity – As per order
Size / weight – Correct
Packaging – No damage
Label – Correct details
Documents – Invoice ready
How to Improve PDI
Use checklist (same for all)
Use simple mistake-proof system
Take supervisor approval
Do random QA checking
Check batch or serial number
Common Mistakes
Doing inspection in hurry
Ignoring small defects
Not following checklist
Final Line
Customer does not see your process.
Customer sees only final product.
So always send perfect product only.